★ Try Shipup free for 14 days, no credit card required ★
Free forever up to 50 packages/month!
Notify and reassure your customers in real time
Shipup tracks your packages in real time and sends proactive notifications to your customers during delivery. You use you brand identity and your own words to show them you care. Let them track their packages via a tracking page at your image directly on your website.
Engage and retain your customers
Our emails have an exceptional open rate of 70% and our custom tracking pages are visited 3 times on average per delivery. It is a great opportunity for your brand to promote a referral program, a partnership, a single-use promo code...
Level up your customer support with our Zendesk integration
Facilitate the sharing of information to your customer support with the integration Shipup + Zendesk. Get all shipping informations right next to your tickets. Your customer support is directly notified when there is an incident that requires your attention.
Spot unhappy customers
Most unhappy customers won't make the effort to reach out to your support: they slip under the radar. Allow them to express their opinion with a custom survey sent at the second their order is delivered.
Cut down your support
Your customers keep asking you: “Where is my package?”.
With Shipup, they will be automatically reassured before they have time to worry.
Support all major Carriers
UPS • FedEx • USPS • DHL Express • TNT • DPD • OnTrac • Alibaba (Cainiao) • Hong Kong Post • GLS • Bpost • Canada Post • Australia Post • Deutsche Post • Correos...
Chronopost • Colissimo • Mondial Relay • Colis privé • Relais colis • DPD • Geodis...
Don't see yours ? Email us and we'll add it for free !
Great app, we use it on our store and have much less delivery failures and worried customers. The support is very responsive
once signup authentication failed
try register says account existed
try reset password says account not found
Shipup allows me to gain a lot of time in customer service. I also have a lot of great feedbacks from our customers who are very sensitive to these extra delivery notifications
ShipUp clearly saved us a lot of time and made our customers happy. We and our customers love their notification e-mails and text messages. Moreover, the interface is really intuitive, easy to use and customer support is amazing! I can only recommend this app! Thank you ShipUp!
Easy to navigate, fast to personalize, reliable & fully operational in minutes!
We've been using Ship Up for a few months now. The setup experience was super easy and they were available immediately for chat support on their website, since we had a few questions about customization. As an online retailer we have struggled with shipments getting to the customer, especially internationally, so Ship Up has been a huge help to us, preventing delays, returns to sender and notifying a customer about what's happening in order to keep them happy, informed and able to react. An excellent app for any business shipping product!!! Would highly recommend.