What's New — Updated on March 9th '17
✔︎ Bug fix: by default, it was always showing the $ sign. Now, it's fixed and it will show the currency of your shop.
✔︎ UX / UI improvement: we've added a filter, so now you can filter your Returns by status: "Pending approval", "Approved", etc.
Why you need Returns Center
Your customers care about returns but the process to manage returns is a pain. That's why we want to make it super easy for you to accept, cancel, and track returns with your customers. Returns Center helps you automate your returns so you can focus on delivering the best post-purchase experience.
With this free app, you can now:
✔︎ Add a Returns Center into your store easily
✔︎ Update your returns policy and instructions
✔︎ Track your returns
✔︎ Email the tracking status to customers
How it works:
✔︎ Install Returns Center, click on ‘Get’
✔︎ Customise and confirm your return policy and instructions
✔︎ Add your new Returns Center to your Store
Now your customers can
✔︎ Start a return by entering order number and their email address from your Returns Center
✔︎ Select the items they want to return
✔︎ Specify why they want to return their items
✔︎ Add tracking number and name of courier as they shipped the return back
Returns Center by AfterShip will
✔︎ Automatically generate a RMA (Return Merchandise Authorization)
✔︎ Give you the option to accept or decline a return
✔︎ Send an email to your customer with your return instructions
✔︎ Keep you and your customers in the loop via email for shipment tracking with 380+ couriers all over the world
Building Returns Center with you
Our mission is to make sure you have the right apps to grow your business. Share your experience with Returns Center so we can improve the app quickly.
Feel free to leave a review below and encourage other Shopify merchants to use the app!
As a new shop I was completely lost on how I would do Returns This App solved my worries. Easy to Set up and easy for customers to do returns on their own. Thanks
I use the Aftership tracking app and am very happy with it so I was inclined to add this app without hesitation once it came out. It solves a major pain point for me - managing returns.
I installed it last week after making some minor changes to the default text. So far I've had no issues with it. Aftership has been very receptive to my suggestions on how it could be improved from a branding perspective.
I recommend this app.
Brilliant app. Great for returns and makes it simple for customers! Just waiting to be able to customize your emails and logo then it will be 5 stars. www.crestkingz.com
Great app. Very helpful to bring more customers. Highly Recommended to all business owners. Get it free app now.
To date I'm please with Return Center. I did a test run and it workes flowlessly.
The app is great, but I would like to be able to translate all the elements of the page, not just the return policy. thank you very much
Great app, really easy to use and the support team have been very quick to reply to my emails. Compliments aftership app really well. Needs a few more features to be perfect, but I believe these are on the roadmap. Tim
This app does just what it says it does, plus it's free. I'm very happy! Now my store's returns process is organized and functioning as it should. My customers are clear on how to return items and don't normally feel the need to email me and ask what to do. I like the fact that everything is documented and professional. I had one small issue, and it was resolved right away. Their customer service is excellent. Thank you!
We have been a user of AfterShip for years and have come to reply upon the information provided and the service that it offers our customers.
The returns app is a welcome addition. Simple, straight forward returns process for our customers.
Developers are responsive and look forward to future updates for the app.
best returns app im looking for.
A Great extension after " Tracking & Delivery Updates by AfterShip " App.
You create a Returns page that includes returns policy, instructions, Q&A, Rather than a page with just 2 text boxes. the content is customisation.
Simple Straightforward Returns Process,
Check out https://returns.aftership.com/rytrend.com
oh, the only downside is you cant create Custom URLS unlime their " tracking and Delivery" app, you may have noticed from the link .. its a seperate website
But the The developer responded quickly, listened to my suggestions and made some improvements and is in the process of adding the Custom URL Feature.
test it out at my site Rytrend.com, tough you will have to buy something first :-)